It is inevitable that I would get dealt a mighty blow for not being technologically savvy, because I am woefully behind the times. However, what happened to me could happen to you if you live in Santa Fe, so I’ll share my experience and its lesson: beware of the new service Verizon wireless touts as a “home phone”, its new alternative to a regular landline phone.
It’s a problem-ridden offering if you live in Santa Fe in a double adobe dwelling: the phone doesn’t work through adobe walls. Its reception is terrible at least on the East side of Santa Fe, and (what they don’t tell you up front), is that the phone won’t work properly for a week to ten days after installation. It takes that long to get up to speed, unless you live in adobe and then it never does.
That is not the worst part: the worst is to not grasp what it means to disconnect one’s regular land line. Instantly , I lost all my unheard messages and important saved messages on my regular landline phone. I also disconnected my long-distance phone service, credit card machine, and internet. I’ve spent a lot of time and money in cafes around town, using their wifi for the last two and a half weeks.
Here’s what Verizon didn’t explicitly tell me: depending on what carriers I used, I could lose all those vital services right there in their store, and that getting them back was going to be an incredibly long, time-consuming and expensive nightmare.
There is nothing comparable to a landline in Verizon’s” home phone” service, which just hooks you up to their satellites. You won’t be asked pointed questions by employees that help you determine whether you will be negatively affected (during the biggest tourist month of the year in Santa Fe!) should you choose to transfer your service.
Look before you leap onto this less expensive, locally hyped Verizon alternative to landlines in Santa Fe!